Used Car Outlet

Effective Date: December 25, 2025

Used Car Outlet at Springfield Acura (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our digital services, or communicate with us through online forms, phone calls, text messages, or agentic AI systems.

Information We Collect

We may collect the following types of information:

- Personal Information

You may voluntarily provide personal information, including but not limited to:

- Name

- Phone number

- Email address

- Mailing Address

- Vehicle information

- Trade-in details

- Financing or appointment requests

This information is collected when you:

- Submit a form on our website

- Schedule a test drive or service

- Request financing or trade-in valuation

- Communicate with us by phone, text, or email

- Interact with our AI-powered assistants

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on pages

- Referring URLs

This data is collected using cookies, tracking pixels, and analytics tools to improve website performance and user experience.

Use of Agentic AI

We use agentic artificial intelligence (AI) to assist with customer interactions, including:

- Answering questions

- Scheduling appointments

- Capturing lead information

- Routing inquiries to our team

AI interactions may be recorded or logged for quality assurance, training, and customer service optimization. Any information collected through AI systems is treated in accordance with this Privacy Policy and is not shared with third parties.

Analytics and Advertising Tools

We use the following tools to understand user behavior and improve marketing performance:

Google Analytics

Google Analytics helps us analyze website traffic and usage patterns. Google may collect information such as IP address and browsing behavior. This data is used solely for internal analysis and optimization.

Facebook Pixel

The Facebook (Meta) Pixel allows us to measure the effectiveness of advertising campaigns and deliver relevant ads to users who have visited our website.

These tools may use cookies or similar technologies to collect data.

How We Use Your Information

We use collected information to:

- Respond to inquiries and requests

- Schedule test drives or appointments

- Process trade-in or financing requests

- Improve website functionality and performance

- Enhance customer experience

- Conduct internal analytics and reporting

- Comply with legal requirements

Data Sharing Policy (Important)

We do not sell, rent, or share your personal information with third parties.

Your information is used only internally by Used Car Outlet at Springfield Acura and its authorized personnel for legitimate business purposes.

We do not share customer data with:

- Data brokers

- Marketing resellers

- External advertisers

- Unauthorized vendors

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

- Enhance functionality

- Improve site navigation

- Analyze traffic and engagement

You may choose to disable cookies through your browser settings. Disabling cookies may limit certain website features.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

While no system is completely secure, we strive to use commercially acceptable means to protect your data.

Text Messaging & Communications Compliance

If you provide your phone number, you may receive calls or text messages related to:

- Appointments

- Vehicle inquiries

- Follow-ups you have requested

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Your Choices and Rights

You may:

- Request access to your personal information

- Request correction or deletion of your information

- Opt-out of communications at any time

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Used Car Outlet at Springfield Acura
243 US-22
Springfield, NJ 07081
Phone: (833) 556-7216